Helping You Shop with Confidence
We know you might have questions, and we’re here to answer them. Below are some of the most common queries we receive from our customers.
🌿 General Questions
Q: What is Agrikart all about?
A: Agrikart is an e-commerce platform dedicated to delivering farm-fresh products and culturally rooted goods straight from local producers to your doorstep.
Q: Are your products organic or sustainably sourced?
A: Yes! We work directly with farmers who follow ethical and sustainable practices, ensuring authenticity and environmental responsibility.
Q: How do you select your suppliers?
A: We collaborate with verified rural producers and artisans, focusing on quality, tradition, and sustainable farming.
📦 Orders & Shipping
Q: Where do you deliver?
A: We currently ship across India. Delivery timelines may vary based on location.
Q: How long does delivery take?
A: Typically, orders are delivered within 4–7 business days. Rural locations may take slightly longer.
Q: Can I track my order?
A: Yes! After placing your order, you’ll receive a tracking link via email or WhatsApp.
💰 Payments & Refunds
Q: What payment methods do you accept?
A: We accept UPI, credit/debit cards, net banking, and Cash on Delivery.
Q: Can I cancel my order?
A: Orders can be cancelled within 12 hours of purchase. Please contact our support team for assistance.
Q: What is your refund policy?
A: If you’re unhappy with a product, we offer a hassle-free refund or replacement. Just reach out within 3 days of delivery.
🧺 Products & Quality
Q: Where are your products sourced from?
A: Directly from farms and rural producers across Punjab and other culturally rich regions of India.
Q: Do you offer bulk or wholesale orders?
A: Yes, we’re happy to support bulk purchases. Please contact us for customized pricing and availability.